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And in many instances, I’ve had to facilitate receiving these complaints through social media, inbox messages, emails, people seeing me out on the streets, just not knowing where to go, how to go, who to go to address their concern.”
Her preparation for this role, she said, stretches back decades.
“This is work that I started when I was 27 years old, just sitting in the city council offices, taking complaints, having to go out to constituents’ homes and address and hear some of their issues.
So for me, it’s already started. My colleagues at the Detroit School Board—it’s somewhat bittersweet. “So it’s the same constituency, whether city services or Detroit Public School services. Prior to joining BridgeDetroit, she spent... I’m thankful for that guidance. And even those that had another candidate in mind, I’m here to serve all of them, partner with all of them.
Superintendent Nikolai Vitti, Board of Police Commissioners Darryl Woods and Linda Bernard, Rev. Wendell Anthony of the Detroit NAACP, labor leaders, and community advocates all lined up to endorse her candidacy.
Speaking to the Michigan Chronicle after the vote, Gay-Dagnogo framed the appointment as a continuation of decades of service and a symbolic return to where her political career began.
“For me, it means that I get to honor the work of those that have come before me.
It just means that I get to serve my family in a broad way with some support. The ombudsman is responsible for investigating citizen complaints, working as a liaison between residents and the government.
Super shout out to one of our beloved, who is no longer with us, the late Marie Pharrell Donaldson, which was an exemplary ombudswoman for the city of Detroit. It belongs to all of those that truly, truly believe in social justice, looking out for the least of these and fighting for our citizens, and so I share this victory with the people that showed up today.”
The ombudsman role, established in the 1970s to rebuild public trust, gives residents a voice against bureaucracy.
The salary is $199,500. Her formal appointment date as ombudsman has not yet been set. The board must seek and interview qualified candidates and ultimately make an appointment by a majority vote.
The district went through the process and chose a new board member in July.
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Christine Ferretti is an award-winning journalist with more than 20 years of reporting and editing experience at one of Michigan’s largest daily newspapers.
I had an opportunity today to meet briefly with the auditor general and I plan to attend a meeting on Wednesday at 11 a.m. I have relationships in both. Although her tenure with the school board will be ending, Gay-Dagnogo said she’s still committed to the schools and families, which are “the same constituencies.”
“My heart continues to remain with our schoolchildren, our citizens.
And so we’ll become a one-stop shop kind of center to be able to address all the needs that residents have, or at least point them in the right direction.”
The council’s decision followed weeks of deliberation and a narrowing of ten applicants to three finalists. And I’m just thankful. She will replace Bruce Simpson, whose tenure ends October 5, and resign her seat on the Detroit Public Schools Community District Board of Education to take the job.
“I think for me now, having served as a city council appointee, having gone into the classroom, having gone to Lansing, having served on the school board, I know even if it’s not a city issue, who to contact for an education issue, who to contact for a Wayne County issue, who to contact for a state issue.